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Frequently Asked Questions

Pay securely and discreetly with Credit or Debit card 

Discreet names on credit card statements are used for privacy

Residents of Canada that are ages 19+ can purchase products from our website.

Its very safe! The packages are covered by the Canada Post
Corporation Act which states that law enforcement may not seize or interfere
with the delivery of your mail, unless it’s considered a threat to
national security.

Buying online is typically safer than buying from a dealer. 

All orders are shipped discreetly & securely through Xpresspost™ Shipping via Canada Post 

Earn 2 points for every dollar spent – Redeem $1.00 OFF for 100 points

We believe in offering our customers the best possible products and services. That’s why we only offer the highest quality of products from the best and most reputable sources. 

Our company is professional and reliable. Read our reviews for further comfort and if you ever have an issue with your order just contact us and we’ll have it resolved as quickly as possible.

Currently, we only ship within Canada.

At this time, all orders are online only.

Due to how our fulfillment system is set up, we can not add or remove items from your order after you’ve paid

If you would like to add more products, please place a new order

Once your order is placed and we’ve received your payment, we will begin processing it.

Our cut-off for all shipments is noon (12:00PM PST). If you order past this time, your order will be shipped out the following day after noon.

All packages are shipped via Xpresspost, which can take up to 2-3 business days for delivery to most major cities. If you live in a rural area it may take a day or so longer. 

It may take up to 24 hours for Canada Post to update their system with the tracking number. If after 48 hours the tracking does not work please do not hesitate to contact hello@delics.se

Orders over $125 are shipped free! There is a $15 flat rate for orders under this amount.

If you do not see the “free shipping” option at checkout, double-check the total is above $125 not including the $15 shipping fee.

Subtotal must be $125+ after the use of any coupons or discounts.

All contents are first packaged into a smell-proof mylar bag with a zip lock seal, then vacuumed sealed to ensure privacy. They are then shipped using a plain box or bubble mailer.

All shipments are smell-proof, discreet and have no indication of the contents

Yes! We pride ourselves on our reputation to consistently and reliably deliver high-grade products. Our customers rely on us to deliver top quality products at the best prices in a safe and discreet manner. You can contact us with any questions you may have – our knowledgeable staff will be eager to assist you.

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